SMS Lead Capture
Let customers text you to start the conversation.
SMS has a 98% open rate and 45% response rate — nothing else comes close. We implement text-based lead capture systems — keyword opt-ins, QR-to-text codes, and website-to-SMS bridges — that meet customers on the device they check 96 times a day.
Definition
What Is SMS Lead Capture?
SMS lead capture is the use of text messaging as a lead generation channel. This includes text-to-join keyword campaigns (text 'QUOTE' to 55555), QR codes that open a pre-populated text message, web forms that capture phone numbers for SMS follow-up, and two-way texting that lets prospects start a conversation via text.
Why It Matters
Why Does This Matter?
SMS open rates are 98% vs. 20% for email — your message actually gets seen.
90% of texts are read within 3 minutes — no other channel delivers that speed of engagement.
Text-based lead capture removes friction — typing a keyword is easier than filling out a form, especially on mobile.
Our Process
How We Implement This
SMS Strategy & Compliance
We design your SMS capture strategy including opt-in flows, TCPA compliance, double opt-in confirmation, and clear consent language.
Keyword & QR Setup
We create keyword opt-in campaigns and QR codes for print materials, signage, and offline touchpoints.
Web-to-SMS Integration
We add SMS capture options to your website — phone number fields with SMS consent, click-to-text buttons, and chat-to-SMS handoffs.
Automated Follow-Up
We build automated text sequences that respond instantly, qualify the lead, and route to your team or booking system.
Results
What Results Can You Expect?
FAQ
Frequently Asked Questions
4 questions
Ready to implement sms lead capture?
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